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Building an Employee Experience Framework in the Age of AI
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AI highlights the importance of the intersection between people, process, and technology, a problem for the ages, more critical than ever. AI is here. It’s rolling into our workplaces, embedded in our tools, and shifting the way we work. But here’s the thing—AI is not a replacement for employee engagement or employee experience. In fact,…
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Unlocking Employee Engagement and Productivity with Microsoft Viva
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As a leader, you recognize that a thriving workforce is essential for organizational success. Intuitively, you know that employee wellness and engagement are not just buzzwords, they are essential for the success of your organization in today’s business world. According to the Gallup and Workhuman report From Praise to Profits: The Business Case for Recognition…
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The Chicken or The Egg: Technology and the Business Outcome
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The Viva Underground provides a framework to navigate the technology of the Employee Experience by ensuring you focus on the needs of those employees by showing you how to focus on these key questions: What impact are you trying to have on your business? Who is your partner? What and Where is your solution?
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From Banking to Technology, my Journey as an Accidental IT Professional
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I consider myself to be, in many ways, an accidental IT Pro. I never set out to have a career in IT. In fact, much of my schooling focused on drama, theater, and psychology. But as oftentimes happens, life took a different turn and I found myself in the financial industry for many years. I was…
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My Technology Journey and the Employee Experience
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Across nearly 30 years in IT, Jay Leask has seen the Employee Experience become a driver for the successful use of technology to achieve business outcomes.

